Foundations of Telemedicine: Strategies for a Successful Visit

Monday, November 2, 2026, 9:00 AM - Thursday, November 1, 2029, 11:00 AM

This CME activity introduces foundational telemedicine skills for health professionals who are getting started with telemedicine encounters. Through instruction and a narrated example of a patient visit, it shows how to prepare the environment and equipment, communicate effectively and build rapport through a camera, obtain and document informed consent, handle technology problems, and conduct and close a patient-centered visit remotely.

Launch Date: 11/2/2026

Expiration Date: 11/1/2029

1. Prepare an appropriate telemedicine environment, including a professional background, privacy and safety for both provider and patient, camera framing, and audio/video checks.
2. Use webcam communication techniques, such as eye contact through the camera lens and telling the patient before looking away, to build rapport.
3. Obtain and document informed consent for a telemedicine visit, including confirming the patient’s identity and location and explaining the benefits and limits of telemedicine.
4. Conduct a patient-centered telemedicine visit that includes the history, medication review, a response to technology problems, and a shared plan at close.

How to obtain CE credits:

Please note, you have to watch the entire video in order to receive 0.25 CE credits for this online activity.

Sign in or create a new account by clicking "Sign In" in top left corner. *If you previously participated in a CME activity accredited by IUSM  but do not know your password, please enter your email address and click on the 'Forget Your Password' link. Your password will be emailed to you.

1. Click the Tests tile > Launch Video to view the module.

2. After viewing the video go back to the Tests tile and click Post-Test to attest to completing the activity.

3. Click the MyCME button > Evaluations and Certificates

4. Find the activity name in the list and click Complete Evaluation.

5. Click Submit.

6. On the Evaluations and Certificates page, click Download Certificate or access your transcript through the Transcript tile.

In support of improving patient care, Indiana University School of Medicine is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.


Physicians
Indiana University School of Medicine designates this enduring activity for a maximum of .25 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

American Board of Surgery (ABS)
Successful completion of this CME activity enables the learner to earn .25 credit toward the CME of the American Board of Surgery's Continuous Certification Program. It is the CME activity's provider's responsibility to submit learner completion information to ACCME for the purpose of granting ABS credit. 

For questions about accessibility or to request accommodations please contact the IUSM CME office at 317-274-0104 or [email protected]. One week advance notice will allow us to provide seamless access. Please ensure to specify the accommodations you need in order to participate.

AMA PRA Category 1 Credits™ (0.25 hours), ABS CC (0.25 hours), Non-Physician Attendance (0.25 hours)

Indiana University School of Medicine (IUSM) policy ensures that those who have influenced the content of a CE activity (e.g. planners, faculty, authors, reviewers and others) disclose all financial relationships with ineligible companies so that IUSM may identify relevant financial relationships and mitigate any relevant financial relationships prior to the activity. All educational programs sponsored by Indiana University School of Medicine must demonstrate balance, independence, objectivity, and scientific rigor.

*Indiana University School of Medicine (IUSM) and ACCME defines an ineligible company as any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients.

To view any relevant financial relationships with ineligible companies for anyone who was in control of the content of this activity, please click the names below.  All relevant financial relationships have been mitigated in accordance with ACCME and the IUSM Conflict of Interest Policy.

Mitigation of Relevant Financial Relationships

Indiana University School of Medicine, Continuing Medical Education adheres to the ACCME’s Standards for Integrity and Independence in Accredited Continuing Education. Any individuals in a position to control the content of a CE activity, including faculty, planners, reviewers or others are required to disclose all relevant financial relationships with ineligible entities (commercial interests). All relevant financial relationships have been mitigated prior to the commencement of the activity.