Help

Login and Account Troubleshooting:

IMPORTANT - System does not require a IU CAS login authentication.

Forgot Password?
1. Click Sign In.
2. Forgot Your Password. (Must use the same email (username) associated with your CloudCME profile.) 
3. Click Reset Password. If you do not receive an email with a login reset link in 15 minutes, call CME at 317-274-0104.

Forgot Username?
If you are unsure which email your account is registered under, call CME at 317-274-0104. Please do not set up a new account with a different email – your accounts will not be connected!

Need to set up an account?
Click Sign In and then click Don’t have an account? Complete the required information and click Create Account.

 Text Attendance Troubleshooting:

What do I have to do to be able to text attendance?
You must have a CloudCME account (if not, see instructions above to set up an account). Then you must text your email (the one you used for the CloudCME portal) to 317-671-8998 to pair up your cell phone number with your profile before you can text in attendance.

How do I text attendance?
Text the Activity ID given to you at the start of the activity to 317-671-8998. You will receive a confirmation text back immediately acknowledging that attendance credit has been awarded.

When can I text attendance?
You must text your attendance 60 minutes prior, during, or 120 minutes following the activity.

What if I miss the texting window?
You can login to CloudCME, click My CME, click Claim Credit, and enter the Activity (Event) ID to self-claim credit.

Can I use someone else’s phone to text attendance?
No. Your CME profile is paired to your cell phone number so you have to use your own phone.

Other Troubleshooting:
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Still need help? Email us at cme@iu.edu or call 317-274-0104.