Navigating the Difficult Conversation

Navigating the Difficult Conversation Banner

Wednesday, January 11, 2017 12:00 PM - Thursday, January 11, 2018 12:00 PM   Online, Online, IN


IU Health Bloomington Noon Conference

  1. Identify how intent, mindfulness, and compassion can be helpful in preparing for a difficult conversation.
  2. Use the SPIKES framework to navigate the difficult conversation.
  3. Recognize the benefits of good communication when there is a potentially difficult conversation.


This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of Indiana University School of Medicine and IU Health Physicians. Indiana University School of Medicine is accredited by the ACCME to provide continuing medical education for physicians.

Indiana University School of Medicine designates this enduring material for a maximum of 1.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.