Charlene Hope, PharmD, MS, CPPS, CPHQ
Disclosures: Nothing to disclose - 07/18/2022

Dr. Charlene Hope is the Chief Pharmacy Quality and Medication Safety Officer at the University of Chicago Medicine.  Dr. Hope is formally trained in Healthcare Quality and Patient Safety achieving a Master’s degree from Northwestern University and is a Certified Professional in Patient Safety.

Over the course of her career she has focused on developing effective implementation strategies of patient safety and quality improvement initiatives.  She led a system-wide initiative focused on the implementation of anticoagulation national patient safety goals within hospitals across the United States.  Dr. Hope has worked with interprofessional teams to successfully implement safety strategies to reduce hospital-wide hypoglycemia rates and employed quality improvement methodologies to improve immunization rates.

She is a frequent lecturer at the state and national level on medication safety and pharmacy quality topics.  Her current professional pursuits include team dynamics contribution to safety culture, human factors, and re-designing healthcare delivery to error-proof complex systems.